About Us
Over the past 30 years our clients have come to depend on the exceptional customer service and outstanding technical knowledge that we provide. Copy Link established ourselves as a service company. We now represent three major manufactures, Sharp, Lexmark and HP. We have been privately owned and operated since 1990 and since then, have been building the business one satisfied customer at a time.
As an authorized and premier dealer of Sharp, Lexmark and HP products, we have met the rigorous standards set forth by these manufacturers and were handpicked based upon our high degree of professionalism, reputation within the community, and customer support capabilities. We pride ourselves in offering the following:
The customer experience
As a locally owned and operated company in business for three decades, you will receive personalized service with the best in customer service and satisfaction. Your customer experience is our single most important priority and we will continually strive to give you unsurpassed customer service and dependability that so many others already expect from Copy Link.
Manufacturer-trained specialists
All of your service needs will be handled by our award-winning Service Department that is fully Sharp, Lexmark and HP factory trained, and you will have access to the only two Master Technicians in San Diego! Each field technician is equipped with an array of parts and supplies, therefore decreasing any delays in service.
Personalized service.
You will receive personal service from a representative that is familiar with your account and ready to assist with all your billing, service and supply needs.
Personalized service.
Your needs will always receive undivided attention by our technicians. Never worry that corners will be cut or service calls will be cut short. You are always our number one priority!
The Copy Link and FTG Difference
As a brand-neutral company, we can provide you with a complete suite of printing and technology solutions—with products and devices from any of the industry-leading brands we partner with. When you work with us, you have the freedom to choose the best solution for your business, regardless of brand, or keep your existing equipment. We don’t just jump to conclusions when it comes to finding solutions. We take the time to thoroughly assess your current print and technology environments and offer you the unique opportunity to build on your existing assets. And, if the time comes to change things up, we’ll work with you to create a customized solution that will help you gain visibility, cut costs, and meet your goals.
Extensive Vertical Market Knowledge
Our asset data monitoring allows us to gain a full understanding of each business segment and design strategic initiatives for each client accordingly.
Proprietary Technology
With access to an abundance of unique and innovative technology solutions, we can help your business run smoother.
National Service Platform
Our national service organization manages the dispatch of local technical engineers to the respective locations requesting service, drawing from an army of expertly trained FlexTG technicians.
A Family of Local Companies with National Reach
Each of our partner companies maintains its same local flare, management, and services—with the added support, know-how, and resources of a national company.
Service & Support All Major Manufacturers
As a vendor-neutral company, we represent many industry-leading suppliers—this means we find the best solution for your needs, regardless of your current fleet.
Consistent End-User Experience
First-class support to clients is important to us—that’s why we manage all service/supply requests, inventory management, and billing.
Extensive Vertical Market Knowledge
Our asset data monitoring allows us to gain a full understanding of each business segment and design strategic initiatives for each client accordingly.
National Service Platform
We offer consistent service regardless of W2 or third party partners. Our centralized headquarters manages the dispatch of local technical engineers to the respective locations requesting service.
Local Companies with National Reach
Each of our partner companies maintains its same local flare, management, and services with the added support of a national company.
Consistent End-User Experience
First-class support to clients is important to us—that’s why we manage all service/supply requests, inventory management, and billing.
Service & Support All Major Manufacturers
As a vendor-neutral company, we represent many industry-leading suppliers—this means we find the best solution for your needs, regardless of your current fleet.
Proprietary Technology
With access to an abundance of unique and innovative technology solutions we can help your business run smoother.
Our Scope
We’re dedicated to providing quality managed print service and consistent technical support—and the results speak for themselves. Our national headquarters in Mesa, Arizona manages services, supply, and billing to client locations across all 50 states and Puerto Rico.
Careers
Looking for a challenging, rewarding career with room to grow? Explore open positions with Flex Technology Group.
Our Community
At Flex Technology Group, we value our workplace community—but we also understand our role in our external communities. Learn more about our dedication to giving back.
